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Safety

Use CarFree as a guide, not as your only source of truth.

This page now makes the safety boundaries clearer. It avoids over-promising how live guidance behaves and emphasizes real-world judgment, agency guidance, and direct verification of transit, place, or event details.

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Effective date

April 7, 2026

CarFree helps with route planning, nearby places, and related discovery. It should support your decisions, not replace your attention, judgment, or direct confirmation of important travel details.

Quick summary

  • Transit and place data can be delayed, inaccurate, or outdated.
  • Do not use the app in ways that reduce your situational awareness.
  • In urgent situations, rely on official agency and emergency channels.

Use at Your Own Risk

CarFree provides route suggestions, place information, and certain business or event details for convenience only. Data may be delayed, incomplete, inaccurate, or change without notice.

Always Verify Before You Travel

  • Confirm route status, stop locations, and service alerts before departure.
  • Verify business hours, event timing, venue details, and accessibility information directly when it matters.
  • Follow official transit agency guidance and posted signage.
  • Use caution in traffic, crossings, and unfamiliar areas.

Stay Aware While Moving

Do not interact with the app in ways that compromise your safety, including while driving, biking, boarding, or crossing streets. Pause in a safe place before checking directions, trip guidance, or nearby destinations.

Trip Guidance Availability

On supported Android builds, live trip guidance is designed for active foreground use and may not function reliably if the app is closed, background-restricted, or interrupted by device settings or connectivity issues.

Use Your Judgment

CarFree does not know current sidewalk conditions, crowding, weather hazards, construction, personal safety conditions, or sudden service disruptions in every area. Choose the option that feels safe for you in the moment, even if it differs from the app recommendation.

Emergency Situations

CarFree is not an emergency service. In emergencies, call local emergency services immediately.

Contact

Questions about safety guidance: hello@carfreeapp.com.

For app issues or routing problems, use Support instead of this page.

For product suggestions about safety features, use Feedback.

CarFree • Miami-first transit discovery app

Need something specific?

Safety support shortcuts

  • App issue or route problem: Support
  • Product suggestion: Feedback
  • Service boundaries: Terms

Safety questions

hello@carfreeapp.com